Technical Issues
10 articles
Fix common issues with the Javern app and website — from crashes to failed payments.
I can't upload images.
Fix image upload issues on Javern — product photos, chat images, and profile pictures.
technical-issues
I can't withdraw.
Fix problems when trying to withdraw from your Javern Vendor Wallet.
technical-issues
My payment failed.
What to do when a Javern payment fails at checkout.
technical-issues
The app is slow.
Fix slow performance in the Javern app.
technical-issues
The website won't load.
Fix problems loading javern.com in your browser.
technical-issues
Why are my products missing?
Why your Vendor products may not be showing in the Javern Vendor app or on your store page.
technical-issues
Why can't I log in?
Troubleshoot sign-in problems on Javern.
technical-issues
Why can't I receive notifications?
Fix missing push and email notifications from Javern.
technical-issues
Why is the app crashing?
Fix a Javern app that keeps crashing or closing unexpectedly.
technical-issues
Why isn't my verification working?
Fix problems verifying your BVN or identity as a Javern Vendor.
technical-issues