What are withdrawal fees?

Overview

A flat ₦10 transaction fee applies to each Javern Wallet withdrawal. It's deducted from your available balance alongside the withdrawal itself.

What you'll see

You enter the amount you want to send to your bank.
Your available balance is checked to make sure it covers the amount plus the ₦10 fee.
Paystack sends the transfer; your wallet history shows two entries: a withdrawal debit for the amount you sent, and a transaction_fee debit for ₦10.

Fewer, larger withdrawals cost less

Because the fee is per withdrawal, batching a few days of orders into one transfer is more efficient than withdrawing after every single sale.

Legacy setup (no Javern Wallet)

If you're on the legacy pending/withdrawable balance flow (before you've verified your BVN and activated a Javern Wallet), Javern doesn't add a fee to the withdrawal itself. Paystack's own transfer fee still applies on their end.

Not the same as seller fees

The 5% commission and ₦500 service fee come out when you accept an order — see What are seller fees? and How are my earnings calculated?. Withdrawal fees are separate and only apply when you move money from your wallet to your bank.

Still need help?

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