How do I reorder a previous purchase?

Overview

If you loved something you bought before, you can add the same items to your cart in one tap from your order history.

Reorder on the mobile app

1. Open the Javern App from the App Store or Google Play Store.
2. On the taskbar, navigate to the profile icon.
3. Tap "My Orders".
4. Open the order you want to reorder.
5. Tap "Reorder" at the bottom of the order details.
6. Every item that is still available will be added to your cart. Head to your cart and check out as usual.

Reorder on the website

1. Visit our website Javern and sign in.
2. Navigate to the profile icon and click "My Orders".
3. Click the order you want to reorder.
4. Click "Reorder" at the top of the order details.
5. Review your cart and complete checkout.

What if an item is unavailable?

If a product is now out of stock or the store is closed, we'll skip it and add only the available items to your cart. You'll see a note letting you know what was skipped so you can pick a similar item instead.

Still need help?

If this didn't fully answer your question, contact our support team and we'll follow up.