How do I mark an order as shipped?
How do I mark an order as shipped — quick answer with steps and helpful context for Javern users.
Updated 31 July 2026
Overview
Once the parcel is in the courier's hands and on its way to the buyer, mark the order as "Shipped" in your dashboard. This updates the buyer's order status and sends them a notification.
Mark it shipped
- Open the Javern Vendor app.
- Tap "Orders" and open the order — it should be in "Order Processing".
- Tap "Mark as Shipped".
- If you have a courier name or tracking reference, share it with the buyer in the order chat.
The order status moves to "Shipped" and the buyer gets an email and push notification.
When to mark it shipped
Update the status as soon as the parcel actually leaves your hands. Don't mark it early — buyers can tell when the tracking doesn't line up, and it hurts trust.
What's next
- Update to "Out for Delivery" when the courier confirms it's out for the final leg.
- Update to "Order Completed" when the buyer confirms delivery, or when delivery is confirmed on your end. See How do I mark an order as delivered?.
Still need help?
If this didn't fully answer your question, contact our support team and we'll follow up.
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