How do I connect my bank account?

Overview

We only ask you to save a bank account if you're on the legacy payout setup (using pending and withdrawable balances, before you've activated a Javern Wallet). Once you verify your BVN and get a Javern Wallet, you don't need to save a bank account — you just type the account details each time you withdraw.

If you're on the legacy setup (no Javern Wallet yet)

Save up to 3 bank accounts from your vendor dashboard:

1. Open your vendor dashboard.
2. Tap "Wallet" → "Bank Accounts".
3. Tap "Add bank account".
4. Enter:
   • Bank name (from the dropdown).
   • Account number (10 digits).
5. Confirm the account name that comes back is yours.
6. Save.

Your legacy withdrawals will use whichever saved account you pick at withdrawal time.

If you have a Javern Wallet

You don't save bank accounts. When you withdraw:

1. Enter the account number and pick the bank.
2. Optionally use "Resolve" to confirm the account name before sending.
3. Confirm and Paystack sends the transfer.

Your Javern Wallet also has a virtual account (a dedicated Wema NUBAN) tied to it — that's for receiving deposits into the wallet, not for sending out.

To activate your Javern Wallet

Verify your BVN — see How do I verify my BVN?. Any existing pending and withdrawable balances migrate into your wallet's available balance in one go.

Related

• Can I change my bank account?
• How do withdrawals work?

Still need help?

If this didn't fully answer your question, contact our support team and we'll follow up.