Can I reactivate a deleted account?
Can I reactivate a deleted account — quick answer with steps and helpful context for Javern users.
Updated 30 July 2026
Overview
Yes — if you changed your mind, you can reactivate a deleted Javern account within 30 days of deletion. After 30 days, the account and its data are permanently removed and cannot be recovered.
Reactivate within 30 days
- Open the Javern App from the App Store or Google Play Store, or visit javern.com.
- Sign in with the email and password you used before deletion.
- When we detect a deleted account, you'll see a "Reactivate Account" prompt. Tap or click it.
- Your profile, saved addresses, wishlist and order history will be restored.
What you can't recover
- Balances that were withdrawn from your Javern Wallet before deletion.
- Coupons or promotions that expired while the account was deleted.
If you deleted your account more than 30 days ago, you'll need to create a new Javern account.
Still need help?
If this didn't fully answer your question, contact our support team and we'll follow up.
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