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Can I choose a shipping company?

Can I choose a shipping company — quick answer with steps and helpful context for Javern users.

Updated 31 July 2026

Overview

No — the store you're buying from picks the courier. At checkout you choose from the shipping options the store has set up (for example, "Standard" or "Express"), but the actual courier behind each option is the store's choice.

If you have a specific preference

  • Once the store accepts your order, message them in the chat and ask if they can use your preferred courier. Some stores will accommodate; others use a fixed setup.
  • If a specific courier is essential to you, you can also message the store from their page before ordering to check.

Why it works this way

Each store on Javern handles its own delivery end-to-end. The courier arrangement — pickup times, rates, coverage — is part of the store's own operations, so we let them run it their way.

Still need help?

If this didn't fully answer your question, contact our support team and we'll follow up.

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